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Return Policy: Due to the personal nature of our energy balancing jewelry (BioSignatures Jewelry and L Jewelry) these products are final sale. All other products are valid for a return and refund within 15 days of receiving the products. We strongly suggest shipping your return using a trackable method with insurance such as UPS or FedEx. We are not responsible for return packages not received. Any damaged or incorrect products will be replaced at no cost to the consumer (shipping will be credited back) within 7 days of receiving the product.